FAQ

1.Q: What's your MOQ?
A: There will be no MOQ for Aipu-waton brand products but 200ctns Lan cable or ELV cable for OEM requirements. Other items are differed by the products series.

2. Q: How to get a sample?
A: Choose the product you want from our website, and then leave your address and express account number to us for the freight cost. We will send out within 7 working days when we have ready stock after receiving your payment. Customized product will take about 5-15 days. Your express account is necessary for a free sample delivery. We may charge you the sample if the total value is over 100USD.

3. Q: Are you a manufacturer or a trading company?
A: We are a manufacturer and solution provider with 30 years production experience.

4. Q: Can you accept customize or design for us?
A: Yes, all of our products could be customized and designed as customers' requirement.

5. Q: Is it possible to get a free sample?
A: Yes, the small samples are free, and shipping cost have to be paid through your express account.

6. Q: If I want to purchase, how to pay?
A: We accept T/T in 30% deposit before production, 70% balance against copy of B/L. Other payment terms are negotiable depending on customer's request.

7. Q: What is your warranty period?
A: We provide 25 years warranty for the cabling products.